1. Introduction
Welcome to Chantel Beauty Mart. These Terms and Conditions (“Terms”) govern your use of our website and services. By accessing or using our site, you agree to comply with and be bound by these Terms.
2. Use of Our Website
- Eligibility: You must be at least 18 years old to use our website.
- Account Responsibility: You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.
- Prohibited Uses: You may not use our site for any illegal or unauthorized purposes.
3. Product Information and Orders
- Product Descriptions: We strive to provide accurate product descriptions. However, we do not warrant that the descriptions are completely accurate, current, or error-free.
- Pricing: All prices are subject to change without notice. We reserve the right to modify or discontinue products at any time.
- Order Acceptance: We reserve the right to refuse or cancel any order at our discretion. If your order is canceled, we will notify you and refund any amount charged.
4. Shipping and Delivery
- Shipping Policy: We offer various shipping options. Delivery times are estimates and not guaranteed.
- International Shipping: Customs and import duties may apply to international orders. These charges are the responsibility of the customer.
5. Returns and Refunds
- Return Policy: Returns are accepted within 30 days of purchase. Products must be unused and in their original packaging.
- Refunds: Refunds will be processed within 10 business days of receiving the returned item. Shipping costs are non-refundable.
6. Privacy Policy
- Data Collection: We collect personal information to process your orders and improve our services.
- Data Use: Your information will not be sold or shared with third parties, except as necessary to fulfill your order or comply with legal obligations.
- Cookies: Our website uses cookies to enhance user experience.
7. Intellectual Property
- Ownership: All content on our website, including text, graphics, logos, and images, is the property of Chantel Beauty Mart or our licensors.
- Use Restrictions: You may not reproduce, distribute, or create derivative works from our content without our prior written consent.
8. Limitation of Liability
- Disclaimer: Our products are provided “as is” without warranties of any kind. We do not guarantee the results of using our products.
- Liability Limit: Chantel Beauty Mart will not be liable for any damages arising from the use of our website or products.
9. Governing Law
These Terms are governed by and construed in accordance with the laws of the jurisdiction in which Chantel Beauty Mart operates, without regard to its conflict of law principles.
10. Changes to Terms
We reserve the right to modify these Terms at any time. Any changes will be effective immediately upon posting on our website. Your continued use of the site constitutes acceptance of the modified Terms.
11. Contact Us
If you have any questions or concerns about these Terms, please contact us at:
Chantel Beauty Mart
Email: support@chantelbeautymart.com
Phone: +234 816 502 2872
Thank you for choosing Chantel Beauty Mart. We appreciate your business and are dedicated to providing you with the highest quality products and services.